Getting stuck with Error Code H202: This company file is on another computer, and QuickBooks needs some help connecting.”?
This error mainly triggers when a workstation cannot reach the company file on the host server. Other factors causing this error include incorrect hosting configurations, blocked network ports, or incorrect network connectivity.
Read this guide and learn how to fix QuickBooks multi-user mode problems: H202.
Why Do I Get Stuck with QuickBooks Multi-User Error H202?
QuickBooks Multi-user error H202 mainly occurs due to incorrect firewall settings on the server. The following are some of the common reasons causing this error.
- Issues with the network connectivity.
- QuickBooks services such as QBCFMonitorService and QuickBooksDBXX aren’t running properly.
- You don’t have enough Windows permissions to run the company file in multi-user mode.
- A corrupt or damaged company file may also trigger the H202 Error in QuickBooks Desktop.
- Sometimes, it may be caused by inaccurate hosting settings.
Learn How To Fix QuickBooks Multi-User Mode Problems: H202
Wondering how to fix QuickBooks Multi-user mode problems: H202? Follow the troubleshooting solutions described below to regain access to multi-user mode.
First Solution: Review the Services Running On your Server
You must verify that the QuickBooks services are running accurately on your server computer. Perform these steps to test the QuickBooksDBXX services and then repeat the same steps for the QBCFMonitorService.
- Go to your server computer and open the Run window.
- Now, type “services.msc” and click the OK tab to view the Services list.
- Locate and then double-tap on the QuickBooksDBXX from the list.
- Choose the Automatic option for the Startup Type.
- Moreover, ensure that the Service Status is either selected as Running or Started. If none of them is chosen, move to the Start option.

- Now, browse to the Recovery tab and click Restart the Service from these options:
- First Failure
- Second Failure
- Subsequent Failure

- After this, tap on Apply option and then OK to restore the required changes.
- At last, you must perform these steps for QBCFMonitorService.
Once you’re done, launch QuickBooks on each workstation. Then, move to the File > Switch to Multi-user Mode and verify if everything opens accurately. If the issue still continues, then try another solution.
Second Solution: Check Your Internet Connectivity By Pinging Your Server
You must ping a server from your workstation to review the internet connection. Make sure that you ping the server from every workstation that is facing QuickBooks error h202 switching to multi-user mode.
Enable the Network Discovery on the Server PC and any workstations getting Error H202
- Access the Start menu on both your server and workstations.
- Now, enter Network and then access the Network and Sharing Center option.
- Move to the Change Advanced sharing settings option.
- Herein, verify that the Turn on network discovery is selected from the Network Discovery and File and Printer Sharing sections.
After that, obtain your server name from your server:
- Launch the Start menu on your server PC and open the Run window.
- Now, insert “CMD” in the search console and click OK.
- When you are in the Command Prompt window, type “ipconfig/all” and hit the Enter key.
- After this, look for the Host Name from the Windows IP Configuration section. You will get your server name on the right side of the screen.

- At last, note down the host name, or copy it to a Word Doc to easily access it.
Return to your workstation to review the server. You may find these steps a bit difficult, so you can ask the IT expert for assistance.
- On your workstation, launch the Start menu and then open the Run window.
- After this, insert CMD in the search box and click on OK.
- When you are in the Command Prompt screen, type “ping [your server name]” and hit the Enter key. Make sure not to add brackets next to your

- server name.
- Finally, resume the same steps for each workstation facing the QuickBooks Desktop Error H202.
If you see a reply for each packet having no loss, it shows that your server is working absolutely fine. You can try another solution to fix the issue.
Otherwise, if you see there’s a packet loss or a very slow reply, you need to stop. Then, connect with your IT expert to get assistance regarding the network.
Third Solution: Set Windows Access Permissions to Share Company Files
Sometimes, the users might encounter QuickBooks Multi-User Mode error 102 due to inadequate Windows access permissions. Therefore, to fix the issue, it’s necessary that users have proper Windows access permissions to access the company file.
Examine that folder permissions are set properly
- Open the File Explorer and right-click the folder containing the company file.
- After this, choose the Properties option > Advanced > QBDataServiceUserXX > Edit menu.
- Now, pick the following settings as Allowed:
- Set the following settings to Allowed:
- Traverse Folder/Execute File
- List Folder/Read Data
- Read Attributes
- Read Extended Attributes
- Create Files/Write Data
- Create Folders/Append Data
- Write Attributes
- Write Extended Attributes
- Read Permissions
If the permissions aren’t set properly, then do as follows;
- Initially, right-click the folder containing the data file and click the Properties tab.
- Choose the Security > Edit > QBDataServiceUserXX > Full Control > Allow.
- Finally, tap on Apply and then the OK tab to complete.
Modify the Folder Permissions
Use these steps to adjust the folder permissions accurately.
- Move to the Start menu and from there open the File Explorer.
- Locate and right-click on the following folders given below.
- C:\Program Data\Intuit\Entitlement Client\v8
- C:\Program Data\Intuit\Entitlement Client\v6.0
- C:\Program Data\Intuit\Entitlement Client\v5
- C:\Program Data\Intuit\Entitlement Client\v3
- C:\Program Data\Intuit\Entitlement Client
- C:\Program Data\Intuit\QuickBooks Enterprise Solutions X.0 (X = version) or C:\Program Data\Intuit\QuickBooks 20XX (XX = year)
- C:\Program Data\COMMON FILES\INTUIT
- C:\Program Data\COMMON FILES\INTUIT\QUICKBOOKS
- C:\Users\Public\Public Documents\Intuit\QuickBooks\FAMXX (XX = year)
- C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files
- C:\Users\Public\Public Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks Enterprise Solutions X.0 (X = version) or
- C:\Users\Public\Public Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks 20XX (XX = year)
Use these steps for any folder given below. You don’t have all of these folders, as a few of them are restricted to certain versions of QuickBooks Desktop only.
- Initially, right-click the QuickBooks folder and hit Properties.
- When you are on the Security tab and click Everyone.
- Now, browse to the Full Control > Apply > OK tab.
Set Windows Access Permissions to Share Company Files
Perform the steps below to provide Windows access permissions to share company files.
Windows 10
- Access the Start menu and then launch the File Explorer on your PC.
- After this, right-click on the company file folder and click Properties > Sharing > Share Add option.
- Now, pick the corresponding QBDataServiceUserXX according to your version.
- Finally, set the permission level for both users to Full Control and click the Share option.
Fourth Solution: Run the QuickBooks Database Server Manager On your Server
The server computer is the one that stores the QuickBooks company files. Other computers that are linked to your network are your workstations.
- Download and install the latest version of QuickBooks Tool Hub.
- After this, launch the QuickBooks Tool Hub and choose the Network Issues tab.
- Now, browse to the QuickBooks Database Server Manager tab. If you see that QuickBooks isn’t available on the server, you will be asked to get it installed.

- From the QuickBooks Database Server Manager, hit the Start Scan.

- If you can’t be able to find the file, Browse to the location of the company file and hit the Start Scan option.
- Consequently, QBDBMgrN will begin repairing the firewall permissions. Once the scanning is done, click Close tab.
- At last, access the QuickBooks on each workstations getting QuickBooks Error H202 multi user mode. Later on, browse to the File menu > Switch to Multi-User Mode. In case you are running the server computer, then don’t miss to check on it also.
Fifth Solution: Operate the QuickBooks File Doctor Tool
- Open the QuickBooks Tool Hub and click the Company File Issues tab.
- Choose the Run QuickBooks File Doctor Tool tab and wait for some time to run the tool.
- Now, pick the company file by clicking the drop-down menu and select Check your Network.
- Tap on Continue option and insert the QuickBooks admin password. Later on, hit the Next tab.
- If you are able to run the multi-user mode in QuickBooks, it indicates that everything is absolutely working fine.
Sixth Solution: Configure Your Windows Firewall Manually
You must ensure that the server computer allows QuickBooks through the Windows Firewall.
- Hit the Start menu and insert Windows Firewall in the search console.
- Choose the Advanced Settings and right-click on the Outbound Rule. Then, select the New Rule tab.
- Now, click the Port > Next and then the TCP option.
- From the Specific Local Ports field, choose the specific ports for your QuickBooks version.
- QuickBooks Desktop 2020 and later: 8019, XXXXX.
- QuickBooks Desktop 2019: 8019, XXXXX.
- QuickBooks Desktop 2018: 8019, 56728, 55378-55382.
- QuickBooks Desktop 2017: 8019, 56727, 55373-55377
- Add the port number and click Next > Allow the Connection > Next option.
- When asked, ensure that all profiles are marked and click Next.
- Now, establish a new rule and name it as “QBPorts(year)”.
- Once you are all set, choose the Finish tab.
Resume the same steps and generate the outbound rules. Proceed with all the same steps, except choose the Outbound Rule in 4th step.
Furthermore, launch the QuickBooks Desktop and move to the multi-user mode. Alternatively, you may also launch the QuickBooks on your network from one of the host computers.
Final Words
So, here we conclude this blog and hope that now you have learn about how to fix QuickBooks multi-user mode problems H202 easily. Thus, it would helped you regain access to run your company file in multi-user mode.
Furthermore, if you still have any doubt, then connect with our Qbookassist experts for quick assistance. You can talk to our experts via live chat or by dialing the +1(866)408-0544.
Frequently Asked Questions (FAQ’s):-
Question 1: Why am I getting Error H202?
Ans. Users often encounter QuickBooks Error H202 when the QuickBooks Database Server Manager isn’t working properly. So, to resolve the issue, it’s essential to review that the Database Server Manager is running properly.
Question 2: What are QuickBooks Desktop Error H202 and H505?
Ans. The QuickBooks Error H202, H505, H101, and H303 belong to the H-series of errors, which may appear when something blocks the multi-user connection to your server computer. Usually, this error may trigger when the workstations fail to communicate with the file stored on the host server.
Question 3: How do I fix the QuickBooks multi-user mode error?
Ans. To rectify the QuickBooks multi-user mode, verify that the hosting is enabled on the server computer, relaunch the QBDBMgrN, and configure the firewall settings to allow QuickBooks processes.
Question 4: How to fix QuickBooks Error Code H202 when initializing multi-user mode?
Ans. You must run the QuickBooks File Doctor tool to verify both the company file and the network. Doing so will help fix the issues with the company file and network issues, which may cause QuickBooks Error Code H202 when initializing multi-user mode.






























