Error 1402 QuickBooks

Proven Ways To Eliminate QuickBooks Error 1402

QuickBooks doesn’t need an introduction among the businesses that depend upon an accounting application. However, when using this accounting software, users face multi-pronged issues. Error 1402 QuickBooks is one such technical issue that occurs when installing the application. The arrival of the error hinders the installation process.

Besides, it also causes an error message to show up with the text – “Couldn’t Open Key.” Why this error occurs and how to get rid of it are all explained in this post for you. Follow the post until the end to override the problem and resume your accounting work. Let’s find out how! If you need immediate help troubleshooting QB error 1402, contact our helpline number and get detailed assistance +1-844-248-9739.  

What Is The Error 1402 When Installing QuickBooks Desktop?

When you are convinced that QuickBooks is the right accounting software to handle your business accounting, you try to install it on your device. However, instead of getting installed, sometimes the program gives an error message on your screen with error code 1402. To be precise, the error message appears as –

Error 1402: Could not open key.

At this moment, you may wonder why I am getting this error while installing the program. Well! There can be several possible factors that can result in the failed QuickBooks installation. For instance, faulty Windows registry or damaged Microsoft components are some common reasons. The road to the error resolution goes through determining the possible reasons behind it.

What Results In QuickBooks Desktop Error 1402?

As we have discussed above, listing the possible reasons for QuickBooks installation error 1402 is inevitable for its smooth resolution. Worry not! We have done this work for you so that you can simply navigate through the list and be aware of the possible reasons behind error Code 1402:

1: Damaged Microsoft Components

When installing an application on your Windows computer, Microsoft components, such as MSXML, C++, and .NET Framework, must be working fine. However, if they are missing or damaged, you will experience difficulty in installing QuickBooks or any other application.

2: Windows Related Issues

A proper installation of the QuickBooks application requires your Windows to be in good health. If not, error codes, such as 1402, can come into existence. There are several Windows problems, such as an outdated Windows that can trigger QuickBooks installation error, which you should recognize and resolve.

3: Inappropriate Program Installation

Partial or inappropriate installation of the software can also cause QuickBooks error code 1402 to show up on your screen. Here, you need to make sure that the right measures are taken in the installation of the program, including the prerequisites and system requirements.

4: Damaged Installation CD

QuickBooks no longer offers an installation CD, and installation numbers have replaced it. However, you can still request the support team to get the installation disk. If the disc is damaged, you won’t be able to install QuickBooks Desktop software on your computer.

5: Excessive Startup Entries

Startup items are the applications, drivers, or shortcuts that are supposed to run automatically at startup when you sign into your Windows PC. When there are excessive startup entries, you may find it difficult to install QuickBooks accounting software.

Read Also:- QuickBooks Desktop Mac Plus 2024

How Can I Fix Error Code 1402 in QuickBooks For Successful Program Installation? 

When you are aware of the possible reasons behind a problem, troubleshooting becomes easier. Now that you have a list of the factors that can result in QuickBooks Intuit Install Error 1402 we will apply the hit and trial method to eradicate the factors that are causing it, thereby getting rid of the error code 1402.

Put QuickBooks Install Diagnostic Tool To Work

QuickBooks Install Diagnostic Tool, the name itself suggests that it has something to do with the installation of the program. To be specific, this tool diagnoses the program for the potential causes that can affect the installation process and resolves them automatically. You can run the tool from QuickBooks Tool Hub.

Step 1: Install QuickBooks Tool Hub

In the first place, you need to download and install the QuickBooks Tool Hub. You can get it done from Intuit’s official website.

  • Download the latest version of the tool on your device.
  • Go to the download location and run the executable file (QuickBooksToolHub.exe).
  • Follow the instructions carefully to install the tool hub.
  • Agree to the terms and conditions to finish the installation process.
QuickBooks Tool Hub

Step 2: Run QuickBooks Install Diagnostic Tool

  • Open QuickBooks Tool Hub and look for the list of the common program issues.
  • When you see Installation Issues, click on it.
Click a QuickBooks Install Diagnostic Tool.
  • The previous selection will enable you to run the install diagnostic Tool.

The tool will now scan the program to determine the factors that are hindering the installation process and fix them. Check if this solution resolves the QuickBooks error code 1402. If not, try resolving it with the next solution.

Recommend to Read:- QuickBooks Desktop Enterprise 2024 Download

Solution 2: Update Your Windows To Support The Installation Process

As we have discussed, an outdated Windows is one of the possible reasons behind improper QuickBooks installation; updating Windows can fix the issue. To get it done, you can implement the below-given steps:

  • When on your computer, right-click on the Start button and select the Settings menu.
  • Here, you will have to click Update & Security.
Check the Window Update
  • Thereafter, select the Windows Update section and advance further in the solution.
  • Once done, click on the Check for Updates option.
Download and Install updates for you computer
  • If you see an update available, simply download it on your system and install it by implementing the prompted steps.
  • Restart your computer, and try installing the QuickBooks software with updated Windows.

Solution 3: Prevent QuickBooks From Bitdefender Scanning


Bitdefender is a leading antivirus application that detects and prevents potential threats from harming your system. Sometimes, it perceives the installation of new software as a threat and tends to block it. Similarly, it can hinder QuickBooks installation as well. To facilitate the software installation, you need to add QuickBooks to the Bitdefender exclusion list:

  • If you are using a 32-bit Windows OS, you need to add C:\Program Files\ Common files to your antivirus application’s exclusion list.
  • On the contrary, if you are using 64-bit Windows OS, you have to add C:\Program Files\ Intuit (C:\Program files (x86)\Intuit) in the exclusion list of the program.

Your QuickBooks application should be installed on your device without facing QuickBooks install error 1402.

Solution 4: Repair Windows Registry

As a matter of fact, a damaged or improperly configured Windows registry can also result in the QuickBooks error message code 1402 when installing the software. Troubleshooting the error may require you to repair the Windows registry. Below are the steps:

Configure Windows Registry Settings
  • Open Run command with a simultaneous press of Windows + R.
  • When the cursor is in the run box, type regedit.
  • Now hit the Enter key, and don’t forget to take a backup of your registry before saving the changes.
  • Moving ahead, move to the File tab and choose the option labeled Export.
  • Give this file a name and save it to your Desktop.
  • Next, go to the HKEY_LOCAL_MACHINE\SOFTWARE\Classes located on the left side of the Windows Registry.
  • Now, from within the Edit menu, select Permissions.
  • Moving ahead, click the Add option, which you can find underneath the Advanced section.
  • Here, choose Everyone for each object name and then click the OK button.
  • Checkmark the box against the Full control option and leave the box for the registry editor window unmarked.

It can help you get rid of the error 1402 while installing QuickBooks update. However, if it doesn’t work, move to the next solution.

Solution 5: Delete and Reinstall the QuickBooks Application

A partial or damaged installation of QuickBooks accounting software can result in QuickBooks Desktop error 1402. To get rid of this problem, you can delete an old installation and reinstall the program using the given steps:

  • After starting your computer, click on the Windows Start button.
  • Thereafter, you have to select Control Panel to move ahead.
  • Here, you can locate the option Add/Remove Programs. Once you see this section, click Uninstall a Program from it.
  • From the list of the installed apps, locate and double-click QuickBooks.
  • Follow the on-screen instructions and remove QuickBooks.
  • Restart Windows and go to Intuit’s official website for QuickBooks Download.
  • Provide the information asked and then click on the Download button.
  • Once the setup file is downloaded, you can run it and install QuickBooks by implementing the prompted steps.

Read More:- QuickBooks Payroll PS077 or PS032

Solution 6: Repair Microsoft Windows Components Manually

Installing an app on your Windows OS requires essential Microsoft components to work properly. If components, such as MSXML or .NET Framework, are not working properly, you will have to repair them manually.

Step 1: For Manual Repair of Microsoft .Net Framework

  • Press the Windows+R keys on your keyboard and open the Control Panel using the Run window.
  • You can now go to the Programs and Features section.
  • Here, you need to select Turn Windows features on/off.
  • Make sure that the box for .NET Framework 3.5 is unchecked.
  • Click OK followed by restarting your system.
  • After that, checkmark the option for .Net Framework 3.5.

Step 2: For Manual Repair of Microsoft MSXML

  • In this process, you have to open the Run box and type appwiz.cpl in it. Click OK to move ahead.
  • Click on MSXML 6.0 in the next step and then uninstall it.
  • Download the msxml.msi file again from a legit source and perform the on-screen installation prompts.
  • Finally, install QuickBooks Desktop after the successful installation of the MSXML file.

Ending Words! 

Deploying QuickBooks software for your accounting process can help your business in umpteen ways. However, various issues, such as QuickBooks error 1402, can affect this process. Hope you find this post helpful in resolving the pressing error code. If you think additional help is needed with the error resolution, then our helpline number at +1-844-248-9739 can be contacted around the clock.


How Will You Get To Know That Error 1402 in QuickBooks Has Occurred?

An error message with code 1402 makes it apparent that an installation error has occurred in QuickBooks. In addition to it, you may receive several other signs as stated below:

  • QuickBooks installation process hinders or crashes with the error code.
  • The error message suggests the possible reason for the issue.
  • Windows becomes slow and responds lethargically to your commands.
  • The programs that are active might hang when accessing.

How Can I Prevent QuickBooks Error Message 1402?

Taking the right preventive measures can save you from the nuisance of resolving QuickBooks error 1402. Below are some cautionary measures you can undertake to avoid the error:

  • Don’t interrupt an ongoing installation process, even if it is taking too long.
  • Delete all the junk files before you attempt the installation procedure.
  • Make sure that Windows is installed to the latest release and that all the Microsoft components are working.
  • Check and confirm that the system requirement for QuickBooks is fulfilled.
  • Create a backup of your financial data at regular intervals.

What is selective startup mode?

Selective start mode closes all the unnecessary applications and services that can interfere with the normal installation of the program. If the QuickBooks installation process is experiencing difficulties, you may try installing the program in selective startup mode to ensure minimal interference of the apps running in the background.

Why is it important to install updates in QuickBooks regularly?

If you want QuickBooks to work smoothly while accomplishing your accounting tasks, then you should update the program at regular intervals. Using the latest updated version of QuickBooks means it is less prone to experiencing an error, and you are using the most enhanced features of the application. On the other hand, an outdated version of QuickBooks can make it prone to various issues, such as QuickBooks error 1402.

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