QuickBooks Error PS077 and PS032

Best ways to fix QuickBooks payroll update error ps032 or ps077

What’s more frustrating than encountering an error in the middle of the seamless payroll operations on QuickBooks? Yes, we’re talking about one of the most common issues, which is QuickBooks error code PS077 or PS032. Numerous QuickBooks users complain about this issue while installing the latest payroll tax table updates. To stay updated with the technology trends, you need to install the latest updates for your QuickBooks payroll as well. But such errors are stopping you from the same. Right? Don’t worry, this post will help you troubleshoot it.

Hey! Do you need professional help to address the QuickBooks payroll issue like PS077 or PS032? If yes, just call us at +1-844-248-9739, and take help from our certified technicians.

Table of Contents

QuickBooks Error PS077 or PS032! What’s the Issue all about?

Since users face the error PS077 or PS032 while downloading the latest payroll tax table updates, it’s definitely a payroll issue. Users generally encounter this error on the payroll tax table update screen with a warning message.

QuickBooks Error PS077

What Triggers the QuickBooks Payroll PS077 or PS032 Message?

You may see the QuickBooks payroll PS077 or PS032 error message due to the following malfunctions or technical problems. Have a look and find out why it’s troubling you while installing the payroll tax table updates:

QuickBooks error code PS032
  • QuickBooks company data files may face damage and corruption issues due to many reasons, and further these damaged files may bring payroll errors like PS077 or PS032.
  • What if your payroll tax table file is only corrupted? The invalid, missing, or corrupted payroll tax table file is also one of the major triggers for payroll issues.
  • Make sure you’ve registered your QuickBooks payroll application. If it’s unregistered, you may possibly encounter a QuickBooks payroll PS077 or PS032 error message on your screen.
  • Check your billing details as well. Sometimes, the outdated, wrong, or corrupted billing details are also responsible for bringing payroll issues like PS077 or PS032.
  • The Windows Firewall Defender, which is a security program, often blocks a few services for security purposes. Thus, if Firewall has restricted the payroll services, it may be possible to face payroll errors in QuickBooks.
  • And the most common reason for almost every QuickBooks error is the poor or unstable internet connectivity issue. So, if your internet is poorly connected at the time of installing tax table updates, you may encounter the QuickBooks payroll error code PS077 or PS032.

What Happens After QuickBooks Error PS077 and PS032 Attack?

Whatever error or technical glitch attacks your QuickBooks software, the end results are what no one wants. Undoubtedly, the QuickBooks payroll issues affect and hamper your daily productivity. Below we have mentioned some of the common consequences of QuickBooks error PS077 and PS032.

  • You won’t be able to access the new payroll features available with the updated payroll version.
  • With the error interruption, you may also have to face download and installation failures of the QuickBooks payroll latest tax tables.
  • The issue not only disturbs your workflow but makes your QuickBooks payroll feature freeze or hang.

Key Points to Note Before Resolving Error PS077, PS032

Yes, there are some essential points to be noted before you begin troubleshooting the Error PS077, PS032. Consider the below section to avoid any interruption or technical faults while implementing the solutions methods:

  • Create a mandatory backup file for your company data.
  • Ensure only one QuickBooks payroll software 2024 is installed on your computer system.
  • Make  sure your billing details in the payroll account are correct and updated.
  • Validate your QuickBooks payroll service subscription.
  • Get an updated QuickBooks Desktop software with the latest releases to avoid any complications related to the software version.
  • Even your Windows Operating System must be updated to the latest version.

Possible Methods to Troubleshoot QuickBooks Payroll PS032 or PS077

Don’t worry! In this section, we have elected and explained some of the expert-proven methods that may help you troubleshoot the problematic PS032 or PS077 error. Just carefully proceed with each step mentioned below.

Fixing Method 1 – Ensure your Active QuickBooks Payroll Service Subscription

The inactive QuickBooks payroll service subscription can be a triggering factor for facing payroll errors like PS077 and PS032. Thus, ensure the active subscription. For this:

  1. Firstly, you must close all the background running Windows applications, and restart your computer system.
  2. Done? After this, open your QuickBooks application afresh, and directly move to the Employees menu.
  3. From here, you must pick the My Payroll Services option, select it, and choose the Manage Service Key option.
  4. Here, you must check whether your Service Name and Subscription Status is Active or not. If not, hit the Edit option, and verify the Service key.
  5. Enter the accurate service key, if you found it incorrect, and remove the tick-mark from the payroll setup box.

Finally, hit the Finish button, and begin with the download of QuickBooks payroll tax table latest updates. Still if you encounter the QuickBooks error PS077 or PS032 message on your screen, move to the next solution method.

Fixing Method 2 – Edit and Update the Billing Information (if incorrect)

As we have discussed before, the outdated or incorrect billing information can prominently bring payroll issues like error PS077 or PS032. So, perform the procedure below, and correct the required billing details:

  • To begin with this method, you need to first open your QuickBooks software, and press the F2 button on your keyboard.
  • By this, the Product Information window will appear on your screen. From here, you must navigate to the License Number option.
F2 button on your keyboard.
  • Now, here, confirm whether it’s Activated or not. If not, you need to register your QuickBooks Desktop.
  • Once you have successfully registered the software, update it to the latest releases, and confirm the updated License number plus billing details.

Fixing Method 3 – Troubleshoot the Issues with your QuickBooks Desktop

One can’t help with any technical error if the software only is corrupted or facing any issues. Similarly, you may be facing the QuickBooks error code PS077 or PS032 due to the problems in your QuickBooks software. Thus, repair the program by undertaking the instructions below:

  1. Initially, go to the Windows Start menu, and type Control Panel in the Search bar.
  2. Once the results appear, click the Control Panel, and move to the option saying Programs and Features.
  3. Select this Programs and Features option, a list of all the application programs installed in your system will appear.
  4. From this list of applications, choose the QuickBooks Desktop application, and hit the Uninstall/Change option next to it.
  5. Now, select the options one-by-one as, Continue > Next > Repair > Next. Now, the repair process will start, which may take a while.
  6. Wait here till the repair process ends. Once it overs, end the complete procedure by restarting your computer system.

Now, open your QuickBooks application again, and retry to install the latest QuickBooks payroll tax table updates. If you’re still encountering the QuickBooks error code PS077 or PS032, move to the next method.

Fixing Method 4 – Take Help of the QuickBooks Tool Hub Utilities

QuickBooks Tool Hub is an excellent invention by Intuit. You can find numerous tools to troubleshoot the general QuickBooks issues. One of such tools is Quick Fix My Program that will help you address the QuickBooks payroll error PS077 or PS032. Just continue with the steps below, and fix the issue:

  1. Firstly, download the QuickBooks Tool Hub from the official site of Intuit. Make sure you have closed all the running programs and their related windows.
QuickBooks Tool hub
  1. Now, save the downloaded QuickBooksToolHub.exe installation file on your desktop. Double-click the same to open it.
  2. Once you open this installation file, you will see some instructions to follow and proceed with the installation process of the Tool Hub.
  3. Follow the instructions, agree to the license agreement, and click the Install option.
  4. The installation process will take a while, so wait till the installation completes. Once it’s over, hit the Finish button.
  5. Now, open the QuickBooks Tool Hub, and navigate to the Program Problems tab. Here, choose the Quick Fix My Program Tool.
  6. Run this tool, and fix the issues related to your QuickBooks program.
Quick Fix the issue

Fixing Method 5 – Create and Add a New User Account

Add a new user account and retry to download the latest payroll tax table updates. It’s because sometimes your user account may create issues while downloading the latest updates. Here’s how you must create and add a new one to fix QuickBooks payroll issue PS077 or PS032.

  • Firstly, press the Windows tab on your keyboard, and directly navigate to the Settings menu.
  • After this, choose a user from the Other Users tab. Now, you must choose the option saying, “I don’t have this person’s sign-in information.”
Other Users,’ choose ‘Add Someone Else to this PC
  • After this, choose a user from the Other Users tab. Now, you must choose the option saying, “I don’t have this person’s sign-in information.”
  • Done till this? Now, you’re required to choose a user without a Microsoft account.
  • Here, you must assign a name to the New account. After this, hit the Finish tab, and select the account you have set up before.

Now, choose the account type and click the admin tab. Continue and hit the OK tab, and finally open your QuickBooks Payroll Software to check the error.

Note: What happened, still facing the payroll error? It’s ok! We have two alternatives that may help you troubleshoot this problem. Try these solutions. Therefore, if you need to troubleshoot payroll error PS077, we advise you to call the QuickBooks Team at +1-844-248-9739.

Alternative Solutions to Fix QuickBooks error code PS032 or PS077?

Try the following alternative methods and get rid of the QuickBooks payroll error PS077, PS032.

Alternate Method 1 – Modify the QBWUSER.ini and EntitlementDataStore.ecml file Names

We suggest you verify the QBWUSER.ini and EntitlementDataStore.ecml file names, and make the necessary changes, if required. It may help you get rid of the payroll issue. For this:

  • Firstly, search for the QBWUSER.ini and EntitlementDataStore.ecml files, and once you get it, right-click the same.
  • Now, hit the Rename option, and add the .old extension to the end of the filename.
  • In the same manner, change the name of the EntitlementDataStore.ecml file by adding the .old extension to the end of the file name.
rename the ‘EntitlementDataStore.ecml
  1. Your next step is to open the QuickBooks software, and open the company file. Create a duplicate file, and save it on your computer’s local folder.
  2. Done till this? Now, move this folder, open the file, and check for the error status.

Also Read:- QuickBooks Desktop Enterprise 2024

Alternate Method 2 – Rename the CPS Folder

We have another alternative if the above one has failed to troubleshoot the QuickBooks error PS077 or PS032. Follow the given procedure:

  • Begin this procedure by first opening your File Explorer. For this, press the Windows + E buttons on your keyboard.
  • In the next step, choose the This PC option, and move to the Local Disk C tab. Here, search for the Program files by opening the Files folder.
  • Now, open the QuickBooks Desktop folder with the current version you are using. After this, open the components, and navigate to the payroll folder.
  • Continue to this and right-click the CPS folder. Choose the Rename folder option, and enter CPSOLD.
  • Hit Enter, and create a new CPS folder. Lastly open your QuickBooks Desktop folder, and download the latest QuickBooks payroll tax table updates.

Alternate Method 3 – Disable the User Account Control (UAC) Settings

By turning OFF the User Account Control settings on your system, you can eliminate the QuickBooks error code PS077 or PS032. It’s one of the common solutions to fix the payroll issues in QuickBooks. For this:

  • First you need to sign into your QuickBooks account, and check your QuickBooks License number.
  • In the next step, verify your billing details of your QuickBooks Payroll Service account. If the billing details are correct, then enabled UAC settings may be the reason for payroll error PS077 and PS032.
  • So, close all the windows and move to the Windows Start menu. Here, in the Search Programs and files, type UAC.
  • Hit the Change User Account Control Settings, and move the slider to the Never Notify tab.
Account control before Updating the application.
  • Finally, click the OK option, and restart your computer. Now, if the error PS077 or PS032 still persists, perform the next troubleshooting strategy.

Alternate Method 4 – Check your Network Connectivity

Nothing can help you easily download the latest payroll tax table updates if your internet connection is poor or unstable. So, perform the given procedure, and fix the internet issues:

  • Open your QuickBooks Desktop application, and go to the Help menu.
  • In the next step, select the Internet Connection Setup menu.
  • Now, you must make sure to select the “Use my computer’s Internet connection settings to establish a connection when this application accesses the Internet” option.
  • Finally, hit the Next button, and choose the Done option.

Alternate Method 5 – Configure the Firewall Settings on Windows

  • Firstly, you must select the Windows Start button, and move to the Control Panel.
  • Now, select the System & Security option, and click the Advanced Settings option.
  • In the next step, you must choose the Inbound Rules, and select the New Rule option.
  • After this, navigate to the Programs tab, and hit the Next option.
  • Done till this? Here, your next step is to select the This Program Path tab, and move to the location where you’ve saved your QuickBooks software files.
  • Now, choose the Allow the Connection tab and make sure to select all the boxes here.
  • Finally, you must enter the latest rule name into the Firewall settings.
  • QuickBooks Payroll Software for Small Businesses

To Learn More, Contact our Professionals..!

Installing the latest payroll tax table updates ensure smooth and productive payroll operations. But, if problems like QuickBooks error PS077 or PS032 occurs and interrupts you while getting such required updates, possible actions must be taken. We hope the methods given in this blog post have helped you eliminate these payroll errors. However, if you face any difficulty while applying these methods or fail to resolve the problem on your own, connect with us. Our QuickBooks professionals are available to help you solve the payroll problem via Live Chat Support. Drop us your query in the chat box and get our technicians to assist you.

 FAQs QuickBooks payroll error PS077, PS032

What are the issues a user may face while using QuickBooks for Payroll Online?

Due to technical faults and other glitches, a user may face payroll errors belonging to the PSXXX error series. Users may encounter these issues while updating payroll tax tables, sending payroll checks, and managing other daily business payroll chores. & QuickBooks online payroll pricing

How can I immediately eliminate the payroll errors on my QuickBooks Desktop 2024?

You can perform the following actions to immediately troubleshoot QuickBooks payroll errors:

  • Create a new user account
  • Rename the QBUSER.ini file
  • Disable the UAC settings (User Account Control)
  • Fix the QuickBooks software issues
  • Rename the CPS folder

What can be the reasons for QuickBooks error PS077 and PS032?

The following factors can be the reason for error PS077 and PS032 in QuickBooks:

  1. Incorrect information related to the payroll subscription in the payroll account.
  2. Outdated QuickBooks payroll software.
  3. Damaged or corrupted QuickBooks software installation.
  4. Poor internet connectivity.
  5. Restrictions from Windows Firewall Defender.

What error message users notice with QuickBooks payroll error code PS077 and PS032?

Ans. QuickBooks users while facing payroll error code PS077 and PS032 receive an error message reading, “Error Ps077 When Downloading Payroll Updates. A user has not registered QuickBooks software or the Company File is damaged or corrupted. Here is how to fix this problem: Verifying your QuickBooks License by logging into your Intuit account and download latest updates for the version you have.”

Can I use QuickBooks free tools to address the QuickBooks payroll issue PS077 or PS032?

Yes, with the help of QuickBooks Tool Hub, you can troubleshoot the QuickBooks payroll errors. There are free tools to help you including, QuickBooks Install Diagnostic tool, Fix My Program tool, and QuickBooks File Doctor tool. 

How can I check whether my QuickBooks software is registered or not?

By undertaking the procedure below, you can check for your QuickBooks software registration:

  1. Firstly, open your QuickBooks application, and press the F2 button on your keyboard.
  2. By this, you will get the QuickBooks Product Information window.
  3. Move to the right-hand side panel and get the license number of your QuickBooks product.
  4. If the QuickBooks software is already registered, you will get the product registration number. Hence, by this, you will get to know about your QuickBooks software registration.

What signs can be noticed after an attack of payroll error PS077 or PS032?

Notice the QuickBooks error PS077 or PS032 with the help of the signs below on your computer system:

  • The continuous flashing of QuickBooks payroll error message PS077 or PS032.
  • Repeatedly hanging or freezing of your computer system while updating payroll tax tables is also a major clue of the error.
  • No response from your keyboard tabs and mouse clicks on the download screen of payroll tax table updates.
  • Continuous failure of the download of QuickBooks payroll tax tables.
  • The unexpected interruption or halt on the download or installation of the payroll tax table updates.
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