QuickBooks payroll update not working

QuickBooks Payroll Update Not Working? Let’s Discover How To Fix It!!

Payroll is the most important business activity, and it consumes a lot of time and effort for business owners. However, with the payroll feature in QuickBooks, it has become easier to process and calculate payroll according to the latest tax table. But, sometimes, users need help with the QuickBooks payroll update not working issue if QuickBooks is not updated or there are some internet issues during the update process.

Unluckily, the QuickBooks Desktop payroll is not working, which results in inaccurate payroll computing and delays in filing payroll taxes. Considering the importance of payroll updates, it’s crucial to fix them soon through the troubleshooting methods explained in this post. 

Does the “QuickBooks Payroll update not working issue” cause you trouble accurately processing the payroll? Directly place a call at +1-844-248-9739 and obtain the simple solutions to tackle this situation immediately. 

Explanation Of the QuickBooks Desktop Payroll Updates Not Working Issue 

The QuickBooks Desktop Payroll Updates Not Working issue mainly indicates that the payroll was not updated to the latest version. It might occur due to numerous factors, including wrong paycheck details, internet issues, or corrupt installation files. However, the error message that reflects on the computer screen is mentioned below:

The direct impact of the QuickBooks Payroll update getting stuck issue is that it requires users to maintain and calculate payroll taxes accurately. Consequently, it could be frustrating as it might intervene in the payroll processes, impacting the employee’s performance.

Root Causes Why My QuickBooks Desktop Payroll is not updating

Below, we have described some factors that might be responsible for the QuickBooks Desktop not updating issue. Let’s understand each one of the reasons properly so that you can find the right troubleshooting method to fix it. 

  1. Running the QuickBooks Desktop software in an unsupported version might prevent users from getting the latest tax table update. 
  2. Another possible reason is a lack of user permissions or inappropriate settings that prevent you from updating the QuickBooks Payroll. 
  3. You may not be using a valid and latest QuickBooks payroll subscription to run the payroll smoothly. 
  4. A smooth and uninterrupted internet connection is required to install QuickBooks payroll updates seamlessly. If there are any issues with the network connectivity, you won’t be able to get the updates. 
  5. Sometimes, the QuickBooks Payroll Update is not working due to damaged or corrupt installation files. 
  6. You haven’t added the accurate paycheck details, or the information you added is incomplete. 

Read More : QuickBooks for Payroll Online

What’s the Impact of QuickBooks Desktop Payroll Not Updating Issue? 

The following are the consequences that users must confront when QuickBooks Desktop Payroll is not updating issue arises. 

  1. The QuickBooks Desktop Payroll not working issue might result in computing tax rates inaccurately. 
  2. It could be possible that you may see the error messages associated with tax tables or updates. 
  3. Users might sometimes face difficulty downloading or installing the latest payroll tax table updates. 
  4. Sometimes, when you try to create the payroll, you start getting a QuickBooks payroll update not working issue. 

Here’s How to Deal With the QB Payroll Update Not Downloading Problem

Keeping QuickBooks Payroll updated to the latest version is mandatory for a better payroll experience. However, it can be quite annoying for users when they face QB payroll update not downloading problems as it prevents them from performing their ongoing tasks. So, to get instant relief from this issue, go through the solutions described below. 

Remedy 1: Resetting the Internet Explorer Settings and Updating Payroll 

Inadequate Internet Explorer settings are one of the reasons that might obstruct users from getting the latest QuickBooks Payroll updates. Therefore, you must change the IE preferences by following the steps to fix the issue. 

  1. Before proceeding ahead, exit from the QuickBooks Desktop and Internet Explorer opened on the system.
  2. Now, you are supposed to launch the Internet Explorer and choose the Tools icon from the right corner. 
  3. Afterwards, hit the Internet Options and browse the Advanced section to choose the Reset or Restore Defaults option.
  4. Thereon, apply the changes made to the settings by hitting the OK button.
  5. Soon after this, you must open the QuickBooks Employees menu and then tap the Get Payroll Updates option. 
  6. Furthermore, confirm that the “Download Entire Update” checkbox is marked and then tap the Download Latest Update option. After that, you must wait until you receive a “Download Complete” message on the screen. 
  7. After accurately implementing the above steps, restart your computer and try to download QuickBooks payroll again to check the error status. 

Remedy 2: Install the Newly Launched QuickBooks Update Manually 

Sometimes, users may receive a QuickBooks Payroll update not working issue while accessing an obsolete version of the QB application on their device. Therefore, to rectify this issue, follow the steps below to update QuickBooks to the latest version. 

  1. To begin with, click the Start menu, type Quickbooks Desktop in the search panel, and press the Enter key.
  2. After seeing the QuickBooks icon, right-click on it and hit the “Run as Administrator” option. 
  3. Consequently, it will immediately opens up the “No Company Open” window on your computer screen.
  4. Subsequently, you are required to click on the Help menu > Update QuickBooks Desktop to move ahead with the process. 
  5. Afterward, navigate to Options, hit the Mark All option, and then click the Save button. 
Install the Newly Launched QuickBooks Update Manually
  1. Following this, you must select the Update Now button and confirm that you have marked the checkbox beside the Reset Update
  2. Finally, tap the “Get Updates” button and try relaunching your computer once the QuickBooks Desktop update process is over.

Remedy 3: Configuring the Company File Data With Verify & Rebuild Data Tool 

The user’s results in the QuickBooks Payroll update got stuck due to damage to the company file data. To configure those issues, it is mandatory to run the Verify and Rebuild data tool using the steps below. 

  1. Initially, launch the QuickBooks File menu, and from the drop-down list, choose the Utilities option.
Configuring the Company File Data With Verify & Rebuild Data Tool
  1. After that, choose the Verify Data option and the OK to close down all the opened windows. 
  2. Once done, the users must wait unless the Verify Tool diagnoses the issue
  3. If the tool detects any issues with your program, it will immediately give the error message stating that the issues must be repaired. In such a scenario, you only need to run the Rebuild Data Utility tool
  4. Subsequently, go to the File menu again and choose the highlighted Rebuild Data option just beneath the QuickBooks Payroll Disappeared
  5. Following this, QuickBooks will automatically prepare a data file backup before rebuilding the file. Later on, once the changes are done, hit the OK button to continue with your ongoing process. 
  6. At last, the users must allow the tool to run and tap the OK tab once everything is set. 

Read Also : QuickBooks Payroll Disappeared

Remedy 4: Ensure there is a Valid Digital Signature Certificate 

The Digital Signature Certificate plays a crucial role in properly functioning the QuickBooks Payroll updates on the system. However, running the digital signature certificate’s valid or latest version might allow users to get the latest payroll updates. So, it’s crucial to install the certificate by following the steps. 

  1. Open Windows Explorer and navigate to the path, e.g., “C: >> ProgramFiles >> Intuit >> QuickBooks.”
  2. After that, you must right-click the QBW32.exe file and select the Properties option to open the Properties window. 
  3. Select the Digital Signature tab from the list of services available and ensure that Intuit is selected from the Signatures list.
  4. After doing this, you must click the Details tab to get additional information and then hit the View Certificate option. 
  5. Similarly, you must pick “Install Certificate” from the certificate list. 
  6. Now, keep clicking on the Next button unless you receive the Finish button. 
  7. Once you are all sorted, hit the Finish button, open the QuickBooks application again, and try updating the QuickBooks Payroll. 

Remedy 5: Run the Clean Installation Tool in QuickBooks To Fix the Issue 

If your QuickBooks payroll is not updating, you must try running the clean installation tool to resolve these issues. To do so, follow the steps below to run the clean installation tool. 

  1. Primarily, you must generate the company file backup and then hit the Start menu to open the Control Panel.
  2. After that, from the Control Panel window, go with the Program and Features option > Uninstall a Program.
Run the Clean Installation Tool in QuickBooks
  1. Subsequently, you must select the QuickBooks Desktop version that is causing problems from the options available. Later, hit the highlighted Uninstall/Change option.
  2. You must then act according to the on-screen instructions to remove the QB application successfully. Later, wait for some time until the older QB software is removed. 
  3. Now, download the updated version of QBDT from Intuit and follow the on-screen instructions to install it on the workstation.
  4. Conclude the entire process by downloading and installing QuickBooks’s updated payroll tax table update. 

Remedy 6: Try Updating the Payroll Tax Table & Edit the Folder’s Name

If the above-listed solutions don’t help you out, then try to update the payroll tax table and change the folder’s name. Follow the steps below and accomplish the desired results. 

  1. First of all, you must access the main menu and then opt for the Employees menu. 
  2. Afterwards, proceed to the Get Payroll Updates tab and hit the Download Entire Payroll Update option. 
  3. You must go with the Update option and continue your ongoing process. 
  4. After completing the downloading, you will receive the message that the payroll tax tables are properly installed on the device. Then, you are supposed to tap the OK button to confirm. 

However, if you need assistance getting rid of the problem even after updating the payroll tax tables, follow the steps below. 

  1. In the first place, you must access the following directory accessing the path : “C: >> ProgramFiles >> Intuit >> QuickBooks20xx >> Components >> Payroll >> CPS (Replace “xx” with the version used for updating payroll).”
  2. Once you are all sorted, you must edit the CPS Folder name to “CPSOLD”. 
  3. After doing that, try updating the payroll tax tables once again to check the issue’s status. If you find that the error still exists, try turning off the UAC settings before you update the QuickBooks Payroll. 

Also See : QuickBooks Payroll Software for Small Businesses

Taking Everything Into Account!!

QuickBooks Payroll Updates not working is a bit annoying issue that might prevent the users from timely processing the employee’s payroll. However, if you are struggling with the payroll-related tasks, then connect with our professionals instantly for quick relief to the issue. 

Connnect with Our Certified QuickBooks Professionals - Dial Tollfree: +1-844-248-9739