Fix QuickBooks Error 15225: Digital Signature Verification Issue

Software updates play a significant role as they help improve the overall experience of the application. The same applies to the QuickBooks payroll software. To create and process the employees’ payroll smoothly using QuickBooks, it is a must to update them in a timely manner. But, there are certain instances when users fail to download or install the software updates. Misconfiguration of the Internet Explorer settings is one of the reasons that might trigger this error.

On the occurrence of QuickBooks Error Code 15225, the users need to utilize the enhanced payroll features. Eventually, it might lead to a delay in processing the company’s payroll. So, to get this issue fixed quickly, you must look into the resolution methods explained in this post.

Are you finding it difficult to run the QuickBooks payroll smoothly due to QuickBooks Error 15225? If yes, then no need to worry, as you can figure them out immediately by placing a call at +1-844-248-9739.

What are the root causes Behind QuickBooks Payroll Error 15225?

There are multiple reasons that might be responsible for the arrival of QuickBooks Payroll Error 15225. However, getting in-depth information about all such causes is mandatory to understand better and rectify the issue. So, have a look at all the possible factors behind the error.

Outdated Version of Internet Explorer One of the main reasons behind the occurrence of Quickbooks Payroll Update errors is using the older version of Internet Explorer. 

Misconfiguration of Firewall Settings Windows Firewall blocks the installation of certain applications they consider a threat to the system. Similarly, the Firewall imposes certain restrictions that might stop the users from downloading the latest QuickBooks payroll updates on their devices.

Expired QuickBooks Payroll Subscription Operating the QuickBooks Payroll subscription, which has not been updated for a long time, could also be responsible for the occurrence of QuickBooks Desktop Update Error 15225.

Digital Signature Certificate Isn’t Registered Users often face QuickBooks Error Code15225 when the Digital Signature Certificate isn’t registered properly. In that scenario, it is mandatory to register it properly to resolve the issue.

Improper Internet Connection Sometimes, the users also face Error 15225 in QuickBooks Desktop when their device isn’t well-connected with a reliable, high-speed internet connection.

Read Also: QuickBooks Payroll Update Error Error 30159

Verified Solutions to Eliminate QuickBooks Maintenance Release Error 15225

Now that you have gained all the information regarding the factors responsible for QuickBooks Maintenance Release Error 15225, you must fix the issue quickly. For that, we have discussed all the effective ways through which you can figure out the issue quickly. Let’s begin reading the processes one by one and apply them according to the cause of the error.

Step 1: Try to Activate the QuickBooks Payroll Subscription Again

For activating the QuickBooks Payroll subscription once again, you can easily troubleshoot Quickbooks Payroll Update Error 15225.

  1. Firstly, open the QuickBooks application and then navigate to the Employee menu.
  2. Afterwards, hit the My Payroll Service option > Manage Service key and proceed.
  3. You must search for the service key and click on it once to highlight it.
  4. Thereon hit the Remove button and Yes button for confirmation.
  5. In the next step, select the Add button and try to include the payroll service key again in the respective text fields.
  6. Once you have added the service key accurately, hit the Next button and Finish.

Once you include the accurate service key in QuickBooks, you must try to activate the QuickBooks payroll subscription.

  1. In the first stage, launch the data file in QuickBooks and hit the Employees menu.
  2. Afterwards, go with the My Payroll Service > Manage Payroll Services > Account Billing Info.
  3. Thereon, you must accurately include the Intuit login details in the respective text fields to access the Customer Account Management Portal.
  4. You must review whether the service name is correct and the status is Active.
  5. If you notice that the status reflects Cancelled, hit the Resubscribe option and complete the process by following the instructions on the screen.

Step 2: Re-check the Digital Signature Certificate 

Using the unregistered Digital Signature certificate in QuickBooks is one of the reasons that might trigger QuickBooks Error 15225. Therefore, to resolve the issue, you must cross-check the digital signature certificate by performing the steps outlined below.

Verify the Digital Signature
  • To commence the process, open the File Explorer and click the View option from the toolbar. 
  • Afterwards, confirm that you have marked the Hidden Items checkbox and follow the path “C: >> Program Files >>Intuit >> QuickBooks20xx.”
  • Move further by right-clicking on the QBW32.exe file and then choosing the Properties option. 
  • Thereon, you must opt for the Digital Signature tab to confirm that “Intuit. Inc” is marked from the available list of options. 
  • Furthermore, navigate to the Details option and View Certificate from the Digital Signature details window.
  • Now, you must pick the Install Certificate and hit the Next button until you see the Finish option.

Conclude the process by restarting your device and trying to download the payroll update once again in your QuickBooks Desktop application. 

Step 3. Switch-Off Windows Firewall Temporarily

To temporarily turn off the Windows Firewall, you must follow the following steps.

  • Start the process by hitting the Start menu and then choosing the Settings menu.
  • Afterwards, navigate to the Update and Security > Windows Security > Open Windows Security tab.
  • You are supposed to hit the Windows Security tab and hit the highlighted Network Protection and Firewall.
Network Protection and Firewall
  • Thereon, you must click on every domain, private network, and public network individually to deactivate Microsoft Defender Firewall for all network types.
  • In the end, retry and access the QuickBooks software. Later on, you must try to update the software again and check if the QuickBooks Error Message 15225 still appears on your screen.

Step 4: Conduct the Clean Installation Of QuickBooks Software

By running the QuickBooks Clean Install Tool. After you can easily eliminate the QuickBooks Error Code 15225.

  1. Initially, press the Windows key and navigate to the Control Panel icon.
  2. After this, move to the Run Command window and include “appwiz.cpl” in the search panel.
  • Thereon, you must launch the QuickBooks application after hitting the Programs and Feature option.
  • In the next step, select the Uninstall/Change and then hit the Uninstall or Remove option.
  1. You must follow the instructions to remove the QuickBooks accounting software.
  2. Furthermore, you must install the QuickBooks application and insert the license and product keys into the respective text fields.
  3. End the process by opening the QuickBooks application and see whether the QB Error Code 15225 still persists.

Troubleshooting Way 5: Try To Update the QuickBooks Desktop

The users might end up with QuickBooks Error 15225 while using the older version of the accounting software. So, to fix the issue, it is essential to update it to the newly launched version by following the steps listed below.

  1. First of all, you must launch the QuickBooks Desktop on your device and then go to the Help menu.
  2. Afterwards, choose the highlighted Update QuickBooks Desktop > Update Now > Get Updates option.
  3. Thereon, you have to wait patiently until the latest QuickBooks Desktop updates is installed on the device.
  4. At last, hit the Close button and ensure you can figure out Error 15225 QuickBooks.

Summarizing the Above!!

By performing the above-listed troubleshooting methods, you can easily rectify QuickBooks Error 15225. However, if you are still looking for additional help, you can consult with our professionals anytime and resolve the issue quickly.


How Can I prevent QuickBooks Error 15225 from occurring in the future?

Ans. To prevent QuickBooks Error 15225 from occurring in the future, you must keep the following things in mind.

  1. Ensure that you are running the updated version of the Windows operating system.
  2. Another important thing is to schedule the backup of your company file to prevent data loss.
  3. Moreover, you must also check that you are using a valid and updated QuickBooks payroll subscription.

Is it necessary to update QuickBooks Desktop every year?

Ans. No, it is not mandatory to update the QuickBooks Desktop yearly. However, by installing the latest updates in your system, the older version of QuickBooks may lag and create issues while performing smoothly. So, it is mandatory to update your QBDT every time the updates are launched.

Can I use the QuickBooks Desktop continuously even after getting Error 15225?

Ans. On the occurrence of QuickBooks Error 15225, the users might experience a sudden freeze or hanging of the Windows operating system. So, it is necessary to resolve the error to continue using the QBDT application smoothly.

Is it normal to get QuickBooks Error Code 15225 while submitting payroll?

Ans. Most often, the users might end up with QuickBooks Error Code 15225 while getting the latest payroll updates. But, sometimes, users might get this error while performing payroll-related tasks. So, it is necessary to resolve this issue timely to continue performing payroll activities.

What are the other alternatives to troubleshoot QuickBooks Maintenance Release Error 15225?

Ans. If you are unable to eliminate QuickBooks Maintenance Release Error 15225 with the above-listed resolution methods, then you can talk to the QuickBooks experts to fix it quickly.

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