Troubleshoot QuickBooks Error Code 6010 Effectively

Do you find QuickBooks error code 6010 while trying to open a company file while using multi-user QuickBooks mode? If so, it may be due to the network issues. When a user’s access to the network gets denied, this error code 6010 arrives in QuickBooks. Well, don’t worry! We have covered the effective solutions in this post. But, before that, let’s have a quick discussion on the error itself, its causes, signs, and how it can hamper a user’s productivity.

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Table of Contents

What’s the QuickBooks Error Code 6010 All About?

One of the common QuickBooks errors, the QuickBooks error code 6010 is from the 6000 series that occurs when the software cannot connect to the network or the denied access of the user to the network. Additionally, the hosting settings of the company file can also become a reason for facing this denied network access issue.

Users also encounter an error message displaying, “An error occurred. Your QuickBooks installation may have been modified. Reinstall QuickBooks and try again. If the problem persists, contact Intuit Technical Support and provide them with the following error codes: (-6010,-100).”

Why Does QuickBooks Company File Error 6010 Occurs?

Several reasons are responsible for facing QuickBooks company file error 6010. Below, we have briefly explained the most common ones that can trigger company file problems:

Firewall or Antivirus settings

Firewall and Antivirus software settings can prevent QuickBooks from communicating with the servers or internet access for specific QuickBooks company files. Eventually, it brings a “Network diagnostic failed” message to the users, preventing them from accessing the company files in QuickBooks multi-user mode.

Company File is Hosted in Single-User Mode

Single-user mode in operating systems can bring multiple issues, including network access problems. Thus, if your QuickBooks company file is hosted in single-user mode or on the server, multiple users won’t be able to access the file and may face QuickBooks company file error 6010.

Missing Administrative Rights

QuickBooks must be run with all the required administrative rights and privileges. Certainly, these administrative rights are essential to perform any task in QuickBooks multi-user mode. In case users miss these rights or privileges, they may find network errors while opening the company file.

Corrupt .ND (Network data) Files

Network data files are responsible for a streamlined communication between QuickBooks and the server or company files. Additionally, these files also help users as a convenient resource sharing in multi-user QuickBooks hosting. However, if these .ND files are corrupted, users may encounter Quickbooks error code 6010 Windows 11, Windows 10, and on Mac as well.

Outdated QuickBooks Version

An outdated QuickBooks Desktop version is the reason for facing numerous technical errors, including company file problems like error codes 6010 and 100. It’s because an outdated QuickBooks software triggers security issues and program glitches leading to QuickBooks company files and network access errors.

Invalid Network Configuration

Make sure your network settings are properly configured in QuickBooks Desktop. Otherwise, QuickBooks may become unable or unresponsive while you try to open or access the company files in multi-user QuickBooks mode. It can significantly bring QuickBooks error code 6010 on Windows 11, Windows 10, and on your Mac system, too.

Partial or Incomplete Installation

Incomplete or partial QuickBooks installation could lead to corruption in the program installation files. As a result, these corrupt files trigger QuickBooks hosting settings, which makes users unable to open the company file with network access in QuickBooks multi-user mode.

How Does a User Notice QuickBooks Error Code 6010 100?

With the help of the penned down signs, a user can notice the company file error code 6010 100 in QuickBooks. If these signs frequently occur, quickly call our professional team at +1-844-248-9739 for support.

Frequent Messages on the screen – Users get frequent messages of the error itself on their screens every time they try to open the company file in multi-user hosting.
Unable to open the company file – Only the Admin user may access the company file in QuickBooks. If other users try to access the file, the QuickBooks error code 6010 100 may appear on the screen.
Inability to access files in multi-user hosting – One of the prominent signs of the error 6010 100 is the inability to access the company files in QuickBooks multi-user environment.
Accidental damage or loss of data – If a user suddenly encounters loss or damage of the company data, it can be due to the error 6010 in QuickBooks Desktop. Thus, it’s always being suggested to keep a backup file of the company data.
QuickBooks crashes or won’t open – Due to the interruption of company file errors or network access issues, QuickBooks starts crashing or won’t even open.
Sudden Hangs Up of Windows OS – Users can also find their Windows OS starts hanging, freezing, or not responding to the keyboard tabs or mouse clicks.

How Does QuickBooks Data Error 6010 Hamper User’s Workflow?

Company file issues in QuickBooks, like QuickBooks data error 6010, hamper users’ workflow and overall productivity depending on the reason for the occurrence. Let’s have a quick discussion on the adverse outcomes of error 6010:

The inability to access the company files in QuickBooks prevents users from accessing crucial financial information or making required updates to the file.
Certain QuickBooks errors like 6010 cause QuickBooks unexpectedly to crash or become unresponsive, leading to a significant disruption of the workflow.
Sometimes, transactions may be lost or recorded improperly due to the user’s inability to access and update them. As a result, it disturbs the balance records and financial reports.
The QuickBooks data error 6010 can also bring the risk of compliance issues to the users due to incorrect financial data and inaccurate tax filings in the company file. Eventually, it can bring possibilities of penalties or legal consequences for the users.

Preventive Rules Before Fixing QuickBooks Error Code 6010

Before you begin troubleshooting the QuickBooks error code 6010, we suggest you keep a note of the following preventive rules:

While fixing any company file or related issue, you must check and disable your system’s encryption software.
Also, you’re strictly advised to keep a backup file of your company data.
Make sure your QuickBooks Desktop version, which you’re using currently, is compatible with your Windows OS.
Also, always run the updated QuickBooks Desktop version to access the latest features and security updates and enjoy improved software versions.

Fixing QuickBooks Error 6010, 100 When Opening a Company File

So, we understand you don’t ever want to face the consequences as discussed above, right? That’s why we have come up with expert-proven methods to help you fix error -6000 when opening a company file. Let’s begin!

Know More: QuickBooks Error 15225

Method 1 – Fix the Company File Issue Using QuickBooks File Doctor Tool

The QuickBooks file doctor can assist users while fixing general company file errors and network issues. However, to do this, you must download and install QuickBooks Tool Hub. The below penned down steps below will help you easily install the Tool Hub and run the File Doctor tool:

You can download and install the QuickBooks Tool Hub from the direct download link available on the official Intuit website.
Click this link to download the installer file QuickBooksToolHub.exe. It will be downloaded in the Downloads section. From here, save this file to your computer’s Desktop.
Next, double-click this installer file to open. When you open it, you will see the license agreement that you need to agree and proceed to perform the on-screen instructions.
Afterward, click the Install option to begin the installation of the Tool Hub, which will take a few moments.
Once the Tool Hub installation is successful, close all the open tabs. Following this, open the Tool Hub and move straight to the Company File Issues tab.
Here, within this tab, you need to choose the QuickBooks File Doctor Tool to run it.
After choosing the tool, locate and select the company file that is having access issues in QuickBooks multi-user hosting.
Done? Now, click the Check your file option, and hit the Continue alternative. Finally, when QuickBooks requests you to enter the Admin password, enter it correctly, and click Next.

After scanning the company file, retry opening the same in QuickBooks multi-user environment. If you again encounter QuickBooks error 6010 when opening a company file, try another troubleshooting.

Method 2 – Update your Current QuickBooks Desktop

As briefed above, an outdated QuickBooks Desktop can be responsible for leading company file issues. If your current QuickBooks Desktop is also missing the latest updates, follow the quick procedure below to update QuickBooks:

Firstly, ensure all the company files, Windows programs, and tabs are closed, and nothing is running on your system.
Next, directly press the Windows button to go to the Start menu. Now, in the Search Programs and Files box, you must continue to enter QuickBooks Desktop.
As the search results appear, right click the QuickBooks Desktop icon, and choose the Run as Administrator option.
By this, the No Company Open window will appear on your screen, from where you must choose the Help menu.
Once the Help drop-down menu appears on your screen, select the QuickBooks Update alternative and choose the Mark-All option.
Afterward, click the Save option to apply all the changes above, and continue to click the Update Now button.
Now, you will see a checkbox on your screen for Reset Update. You need to tick-mark the same and then choose the Get Updates option.
Finally, close all the tabs, click the Yes option for confirmation and restart your system.

Now, retry accessing your QuickBooks company file in a multi-user environment. If the message “QuickBooks error 6010 when opening a company file still appears on your screen, fix the problem using the below method.

Method 3 – Create a New Windows Admin User

An admin Windows user has all the required rights and privileges to access the company file without any issues in a multi-user QuickBooks environment. So, if you’re not running QuickBooks as an Admin user, perform as per the below instructions and create a new Windows Admin user:

Initially, you must go to the Windows Start menu, and choose the Settings option. Following this, click the Account tab.
Next, you will see a Family & Other users option, click the same, and choose the Add someone else to this PC option from the Other Users section.
Afterward, hit the I don’t have this person’s sign-in information option and navigate to Add a user without a Microsoft account option.
Now, you will be asked to enter the name of the new account and choose the Finish alternative.
Next, you must select the Account type, and click the Administrator button. Finally, retry to access the company file in the QuickBooks multi-user environment.

Method 4 – Run the QuickBooks Database Server Manager Tool

The QuickBooks Database Server Manager helps users share company files and allows them to access them in multi-user environments. So, while facing the QuickBooks error code 6010 0 when opening a company file, try running the QuickBooks Database Server Manager tool to fix the issue:

Firstly, you must create a folder named Scan Folders.
Next, press the Windows button and choose the All Programs alternative.
Right after this, search for QuickBooks Database Server Manager and click the same from the results that appear.
Afterward, click the Scan Now option and search for the QuickBooks company files.
Once you find it, let the tool scan the issues and fix the related error 6010 0.
Now, retry accessing the QuickBooks company file in the multi-user environment.

Method 5 – You must Check the Configuration of Windows Firewall Settings

The QuickBooks error code 6010 0 can unexpectedly occur if your system’s Firewall is blocking the required communication between QuickBooks and the company files. You can reconfigure these Firewall settings with the help of the steps below:

You must start this method by first opening the Windows Start menu. Here, in the appeared Search box, continue to type Windows Firewall.
Press the Enter key, and directly navigate to the Advanced Settings option. Afterward, right-click the Inbound Rules, and choose the New Rule alternative to create the new rules.
Now, click the Port alternative and continue choosing the Next option. Afterward, click the TCP and start using the ports specific to your QuickBooks Desktop version.
Afterward, enter the port number, click the Next option, and again click the Next button, followed by choosing the Allow the Connection alternative.
Next, you need to mark all the profiles, and continue choosing the Next option. Following this, create a new rule, and give it a name as well.
Finally, hit the Finish button and repeat all the same steps above to create the outbound rules.

Ask Our Support Team for More Information!

So, here we conclude this comprehensive blog post. Hopefully, the above information and troubleshooting methods have helped you fix the QuickBooks error code 6010. We suggest you take care of the preventive measures given above before fixing this company file error. However, if you still need any professional help or want to know more, just ring the toll-free number 1-877-750-0672 or contact us via Live Chat Support!

Also See: QuickBooks Error PS077 and PS032

Frequently Asked Questions (FAQs)

Question 1 – What brings the QuickBooks company file error 6010?

The following factors may bring the company file error 6010 in QuickBooks:

Outdated QuickBooks Desktop software
Corrupt .ND files
Firewall and Antivirus software settings.
Network connection problems
Partial Installation of QuickBooks and corrupt files

Question 2 – What message does the QuickBooks error code 6010 0 display?

Users, when encountering error code 6010 0, receive a message displaying, “An error occurred. Your QuickBooks installation may have been modified. Reinstall QuickBooks and try again. If the problem persists, contact Intuit Technical Support and provide them with the following error codes: (-6010,-100).”

Question 3 – How to rename the.ND file to fix the error code 6010 in QuickBooks?

Follow the quick steps below to rename the.ND file, and fix the company file error 6010:

Initially, look for the .ND extension file is in the QuickBooks file folder.
Next, you need to rename it and just type .old extension into the end of the company file’s name.
Finally, you need to reboot your QuickBooks software once again.

Question 4 – What are the quick actions to take to fix company file errors in QuickBooks?

Verify the date & time settings on your computer system.
Run QuickBooks as an Administrator.
You must take help of the QuickBooks file doctor tool.
Verify the correct configuration of Network settings and the internet connection.

Question 5 – How do I connect with the live experts for professional support?

You must dial the toll-free number +1-844-248-9739 to speak directly with the live QuickBooks assistants or access the live chat support.