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How to Contact QuickBooks Customer Service and Talk to a Live Expert

QuickBooks customer service phone
Business | Jun 04, 2026

QuickBooks customer service helps users resolve issues related to accounting, payroll, subscriptions, billing, and technical errors. Whether you use QuickBooks Online, Desktop, Payroll, Workforce, or Self-Employed, there are several ways to contact QuickBooks customer service through phone support, live chat, and callback services.

In this blog, we have explained how to reach support and get the assistance you need.

How to Contact QuickBooks Customer service phone number?

Many users prefer QuickBooks customer service phone support when they need immediate assistance. QuickBooks offers callback services and phone-based support for billing issues, payroll concerns, subscription management, software errors, and account recovery.

To call QuickBooks customer service:

How to connect with QuickBooks Customer Service Chat Support?

This is the simplest and most effective method to connect with a live representative at QuickBooks customer service USA. Perform the following steps to contact the live chat support facility.

  • Firstly, log in to your QuickBooks account.
  • Choose the Help (?) icon.
  • After this, scroll down and select the Contact Us button. Then, follow the on-screen prompts.
  • Now, you will be able to request a callback or start a live chat with an expert.

How to contact QuickBooks Online customer service?

Here’s the complete procedure to contact QuickBooks Online customer service.

  • Open the QuickBooks Online company and click (?) Help menu.
QuickBooks Online customer service
QuickBooks Online customer service.
  • Choose any one of these tabs to get started:
    • Assistant: You can get quick, personalised answers. All you require is to pick a suggested option or type a question or topic on which you need help. If you need any further assistance, you can chat with a human.
    • Search: Type a question, keyword, or topic for QuickBooks Online self-help content, or choose Contact Us, type a question, and then Continue. Then, pick a suitable option to connect with the professionals.
      • Start a chat with a QuickBooks support expert online.
      • Set up a Callback to get the next available support agent to call you.
      • Ask the community to get help from businesses like yours.

For QuickBooks Online Simple Start, Essentials, and Plus users

Chat and Phone support are available from Monday to Friday, 00:00 (Midnight) – 15:00 (3 PM) UTC.

Connect with a trusted expert

If you are still looking for assistance, perform these steps to connect to an expert.

  • Assistant tab- Enter contact a human and follow the prompts unless you get the option to connect with a support professional.
  • Search tab- Choose Contact Us option and follow the on-screen prompts.

QuickBooks Online expert service hours

Product nameSupport hours
QuickBooks Online Simple Start, Essentials, Plus, and AdvancedMonday–Friday: 6 AM–6 PM PT Saturday: 6 AM–3-PM PT Sunday: closed
QuickBooks Online AdvancedMonday–Friday: 6 AM–7 PM PT Saturday–Sunday: 6 AM–3 PM PT
QuickBooks Online Accountant and ProAdvisorGold tier and above – Monday–Friday: 4 AM–8 PM P – Saturday: 6 AM–3 PM PT – Sunday: closed
Silver tier – Monday–Friday: 6 AM–6 PM PT – Saturday and Sunday: closed
Chat support – Monday–Friday: 6 AM–6 PM PT – Saturday–Sunday: closed
QuickBooks Workforce PayrollMonday–Friday: 6 AM–6 PM PT Saturday–Sunday: closed
QuickBooks Workforce Premium and QuickBooks Workforce EliteMonday—Friday: 5 AM—7 PM PT Saturday—Sunday: 6 AM—3 PM PT
QuickBooks TimeMonday—Friday: 6 AM—6 PM PT Saturday-Sunday: closed

How to get help with the QuickBooks Mobile app service?

To get help with the QuickBooks Mobile app service, perform these steps;

a. For Android Users

  • Initially, log in to the QuickBooks mobile app.
  • Hit the Menu and click the (?) icon.
  • Choose the Help and Support option. Then, you can select any one of the following options;
    • Search articles- Enter your question in the Search questions, keywords, or topics field. Then, you will obtain a list of related articles.
    • Contact Us- Select Contact Us option and follow the on-screen steps. You can either schedule an appointment or have us call you back as soon as possible.

b. For iOS Users

  • Initially, log in to the QuickBooks mobile app.
  • Click Menu, and select (?).
  • Choose one of the following options to get help;
    • Articles and support:
      • Search Articles- Enter your question within the Search questions, keywords, or topics field.
      • Contact Us– Click Contact Us and follow the steps. You can either schedule an appointment or have us call you back as soon as possible.
    • Ask QB assistant a question.
      • Enter your question into the text field. Then, the QuickBooks Assistant will provide you with answers or options.
      • Connect with an expert: If you are still looking for help, type: Talk to an expert. Then, pick any one option between Callback, Chat, or Ask the Community.

How to get QuickBooks Desktop customer service help?

Perform the following steps to get the QuickBooks Desktop customer service help for the following versions;

  1. Open QuickBooks Desktop and move to the Help menu.
  2. Choose the QuickBooks Desktop Help/Contact Us.
  3. Tips:
    1. Hit the F1 key to open the Help window.
    2. If you can’t see the Help menu, review your screen settings in QuickBooks Desktop or update its version.
  4. From the Help window, you can either opt for;
    1. Search articles- Enter your question in the Search questions, keywords, or topics field.
    2. Contact Us- Choose the Contact Us option and follow the on-screen instructions. You can either opt for a callback or the chat with us option.

QuickBooks Desktop expert service hours

QuickBooks ProductSupport hours
QuickBooks Desktop Pro, Plus, Premier, and MacMonday–Friday: 6 AM–6 PM PT Saturday–Sunday: closed
QuickBooks Desktop EnterpriseMonday–Friday: 6 AM–6 PM PT Saturday-Sunday: 6 AM-3 PM PT
QuickBooks Desktop Payroll Basic and QuickBooks Desktop Payroll EnhancedMonday–Friday: 6 AM–6 PM PT Saturday–Sunday: closed
QuickBooks Desktop Payroll AssistedMonday–Friday: 5 AM–7 PM PT Saturday–Sunday: 6 AM–3 PM PT
QuickBooks TimeMonday–Friday: 6 AM–6 PM PT Saturday–Sunday: closed

How to get help with the Workforce QuickBooks service?

Implement the following steps to get help with the QuickBooks Workforce service.

Important Point: QuickBooks Workforce’s expert service hours are from Monday to Friday, 6 AM to 6 PM PT. They’re closed on weekends.

  • Initially, log in to QuickBooks Workforce.
  • Choose the Help menu.
  • Now, pick how you want to get help.
    • Assistant tab- Enter your question in the Type or ask something field.
    • Search tab- Enter your question in the Search questions, keywords, or topics field. Here, you will get a list of related articles.

How to get help with QuickBooks Capital and QuickBooks Live service?

Implement the following steps for QuickBooks Capital and QuickBooks Live service.

QuickBooks Capital

Important Point: The QuickBooks Capital expert service is available from Monday to Friday, from 6 AM to 3 PM PT. They are closed on weekends.

  • First, log in to QuickBooks Capital.
  • After this, select how you want to contact us:
    • You can either give a call to at the number provided on the page.
    • Or, click the Live Chat option to begin a chat with a product expert.

QuickBooks Live

Important Point: The QuickBooks Live Expert service hours start from Monday to Friday, 6 AM to 6 PM PT. They are closed on weekends.

  • First, sign in to QuickBooks Live.
  • Select how you want to contact us:
    • Pick the Get a free consultation option to request a callback at your preferred time, or
    • Give us a call at the number provided on the page.

How to contact Self-Employed QuickBooks Customer Service?

If you are using QuickBooks Self-Employed, you can access support directly from your account dashboard.

To contact Self-Employed QuickBooks customer services, follow these steps.

  • Log in to your QuickBooks Self-Employed account.
  • Choose the Help icon.
  • After this, look for the answers using the support articles.
  • Click Contact Us if additional assistance is required.
  • Now, select chat support or request a callback from a support representative.

What is the telephone number for customer support?

If your call is not answered by the QuickBooks support team, you can arrange a callback to talk to the support team. Perform the following steps to get the right help.

  • Move to the Help icon to connect with a live support agent.
  • Choose the Contact Us button and provide some details about this concern.
  • After mentioning your issue, click on the Let’s talk button.
  • Finally, hit the Get a callback button to arrange a callback from them.

How to talk to a real customer service person in QuickBooks?

To talk to a real customer service person in QuickBooks, implement these steps.

  • Open the QuickBooks application.
  • Click the Help menu and then QuickBooks Desktop Help/ Contact Us from the top menu bar.
  • Now, enter the question in your Search questions, keywords, or topics fields.
  • At last, click Contact Us. You will then be provided with the options for connecting with an expert through phone and live chat.

Is QuickBooks customer service 24/7

The support availability depends upon the QuickBooks product and subscription level. There are some services that provide extended support hours, whereas a few of them are only available during business hours.

Besides the support hours, users can still access the

  • Help articles
  • Community forums
  • QuickBooks Assistant
  • Self-service troubleshooting resources

In a Nutshell

QuickBooks customer service provides multiple support options, including phone support, live chat, callback requests, and self-help resources. Whether you need QuickBooks Online customer service, QuickBooks Payroll customer service, QuickBooks Desktop customer service, Workforce QuickBooks customer service, or Self-Employed QuickBooks customer service, you can quickly connect with a support expert and resolve your issue through official support channels.

Frequently Asked Questions

1. What is the QuickBooks customer service phone number?

QuickBooks customer service phone number is one of the easiest ways to get help from the certified QuickBooks professionals regarding the billing, payroll, technical, and account-based issues in QuickBooks.

2. How do I call QuickBooks customer service?

To place a call to QuickBooks customer service, sign in to your account, open the Help menu, click Contact Us, and pick a callback option to connect with a support expert.

3. What issues can QuickBooks customer service help with?

QuickBooks customer service provides assistance for payroll issues, billing queries, software errors, account access problems, subscription management, tax-related concerns, and product setup assistance.

4. How do I contact QuickBooks customer service?

You can contact QuickBooks customer service by signing in to your QuickBooks account, clicking the Help menu, selecting Contact Us, and then requesting a callback. Otherwise, you can also start a live chat session with a support representative.

5. How do I contact QuickBooks Payroll customer service?

QuickBooks Payroll customer service helps the users in fixing various issues related to payroll processing, employee payments, tax filings, direct deposits, and payroll setup issues.

About The Author

Andy Crestodina
Andy Crestodina

Andy is an experienced accounting and technical writer with more than 9 years of expertise in the field. Currently working at QBookAssist, he focuses on creating in-depth accounting guides and troubleshooting content for QuickBooks. With a strong passion for staying at the forefront of software advancements and technology, Andy constantly seeks out innovative accounting tools and strategies that streamline financial processes and drive business efficiency.

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