Fix QuickBooks Online Login Problems: Regain Access to Account

Most often, users may face QuickBooks Online Login problems while using incorrect sign-in details. Other reasons that cause this issue include excessive browsing history, cache files, unstable internet connection, or while logging in using different devices. As a result, this error prevents users from accessing the QuickBooks Online account. Therefore, it’s necessary to fix the QuickBooks Login Online issues using the troubleshooting methods explained further in this blog. Let’s begin reading!

Reasons Why the Intuit QuickBooks Online Login Issue Appears

Knowing the actual causes that trigger the Intuit QuickBooks Online Login issue is equally important as the troubleshooting methods. Herein, we have listed all the major causes of this issue.

• Storage of excessive cache and cookies in your web browser.
• Using unsupported web browsers to sign in to access your QuickBooks account.
• Running the unstable internet connection to sign in to the QuickBooks Online account.
• Entering the incorrect login details for logging into the account.
• If you try to log in to your QuickBooks Online account from different devices.

How to Address QuickBooks Login Online Problems Instantly?

In this blog section, we will discuss all the possible solutions to troubleshoot QuickBooks Login Online problems.

Solution 1: Access the Incognito (Private Window)

You can try accessing the QuickBooks Online Page in an incognito window. This is so because the incognito window doesn’t keep any unnecessary cache or cookies, which might hamper the performance of the browser. Below, we have mentioned the shortcut keys to access the private window and access the QuickBooks Online account.

• Mozilla Firefox/Internet Explorer: Ctrl + Shift + P
• Safari Browser: Command + Shift + N
• Google Chrome: Ctrl + Shift + N

Solution 2: Login to QuickBooks Online With a Different Web Browser

Sometimes, users might struggle while logging in to QuickBooks Online due to an unsupported web browser. Therefore, switching the web browser may help you fix the login problems. You can use any one of the following web browsers for login.

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Safari

Solution 3: Clear Your Browser’s History, Cache, or Cookies

If you are still getting QuickBooks Online Login problems, then you must try to delete the browsing history of your web browser. As a result, it will improve the performance of your browser. Perform the instructions given below to delete the browsing history.

Microsoft Edge

• In the Microsoft Edge browser, head to the Settings menu > More options.

• After this, click the Settings option again and hit the Privacy, Search, and Services menu.
• Browse to the Clear Browsing Data > Choose what to clear beside the Clear browsing data now section.
• Now, opt for the time range and the type of browsing data that you wish to delete.
• Finally, pick the Clear Now tab to delete the browsing history successfully.

Mozilla Firefox

• Launch the Mozilla Firefox browser, go to the Settings menu, and click the Privacy & Security menu.
• Choose the Clear Data tab, and you will see the Clear Browsing Data and cookies on the screen.
• Now, tap on the drop-down menu beside the when, pick the Everything option. Later on, verify that you have marked the “Temporary cached files and pages” checkbox.

• Finally, head to the Clear and then close the Settings page.

Chrome

• Access the Chrome browser and choose the three vertically placed dots.
• Click on the three dots and from there tap on the Delete Browsing data tab.

• You need to mark the relevant checkbox and pick the time for deleting the history.
• Once you have chosen the necessary checkboxes, click the Delete Data option.

Safari Browser

• Initially, open the Safari web browser on your computer and tap on the History tab.
• Thereon, choose the Clear History option and tap on the pop-up menu.
• Now, select how far you wish to clear your browsing data.

Solution 4: Create An Additional User on Chrome Browser

You must implement the instructions outlined below to create an additional user on the Chrome browser.

• Herein, you must open the Chrome browser and select Settings from the left.
• Now, browse to the Users section near the bottom of the page.
• Thereon, select the Add New User tab to proceed further.
• Next, insert the name, choose the icon, and click the Create option.

Read More:- QuickBooks Payroll Time Tracking and Login Issues: Fix Now!

Solution 5: Make Changes to The Internet Security & Privacy Settings Of Chrome

To modify the internet security and privacy settings on Chrome, do the following.

• Before starting the process, close the Chrome browser and open the Start menu.
• Now, type “Internet Options in the search panel and hit the Enter key.
• Thereon, head to the Security tab > Internet Options.
• Furthermore, make sure that you drag the folder towards the Medium-High Level. Then, choose the Apply option.
• You must move to the Privacy tab and drag the slider towards the Medium level.
• At last, choose the Apply tab and then the OK option to complete the process.

How to Recover Your QuickBooks Login Password?

To regain access to your QuickBooks Login password, you must implement these steps.

• Begin the process by accessing the sign-in screen and tapping on the Forgot Password? Link.
• Thereon, enter the USER ID into the text field and choose the Submit option.
• Now, provide the new password and re-enter it again for confirmation. Later on, opt for the Submit menu.
• Soon after this, you will receive a confirmation email within 45 minutes.
• Furthermore, tap on the Close option and click the Sign In for the confirmation of the new password link.
• Mention a new password and pick the Confirm Password Reset tab. Then, move back to the QuickBooks Desktop and use the new password to access your QBO account.

Advanced Troubleshooting Methods to Fix Online QuickBooks Login Issues

If the above solutions don’t fix the Online QuickBooks Login issue, then try applying the advanced troubleshooting methods.

Solution 1: Correct the SSL Settings in Internet Explorer

To configure the SSL Settings on Internet Explorer correctly, perform the following steps.

Solution 2: Modify the Privacy Settings

The next solution is to correct the privacy settings of Internet Explorer so that you can access the QBO account easily.

• To begin with, ensure that the privacy setting is set to lower or medium. This is so because the high privacy will block a lot of weblinks.
• Thereon, manually insert the https:// qbo.intuit.com while cookies must be enabled.
• Afterwards, browse to the https:// qbo.intuit.com and try to launch the QuickBooks Online account.
• Launch the Run window and write “inetcpl.cpl” in the provided text field.
• Thereon, hit the OK tab.
• Browse to the Advanced tab and click the Security option.
• At last, unmark the checkbox of the “Do not save encrypted pages” option.

Conclusion

The QuickBooks Online Login issue is a bit challenging as it might restrict users from accessing the account. As a result, it may hamper the ongoing task by putting it on hold. So, we hope that by performing the above solutions, you can address this problem easily. If you still fail to log in to your QBO account, you can have a one-to-one consultation with our QB professionals for better assistance.

Frequently Asked Questions (FAQ)

Question 1: Why do I keep getting logged out of QuickBooks Online?

Ans. QuickBooks Online has a timeout feature that automatically logs you out after exceeding the maximum hours allotted to your account. As a result, this feature will prevent unauthorized persons from accessing data anywhere across the device.

Question 2: How do I change my phone number for the verification code in QuickBooks Online?

Ans. To change the mobile number, open your QBO account and tap on the Gear icon. After this, choose the Payroll Settings menu, move to the Contact information section, and tap on the Pencil icon. Add the required details and hit the Save button.

Question 3: How do I reactivate my QuickBooks Online account?

Ans. To reactivate your QuickBooks Online account, log in to your QBO account. After this, choose the Settings menu and opt for the Subscriptions and billing tab. Thereon, pick the Resubscribe tab and provide the billing details correctly. Finally, choose the Subscribe option to reactivate the account successfully.

Question 4: How do I reset my QuickBooks Online Password?

Ans. To reset your QuickBooks Online password, launch QuickBooks and then your company file. After this, click “I forgot my password on the Sign in screen and choose an email. You will then get a token for resetting the password. At last, you need to insert the token that you received from your email.

Question 5: Which browser do you prefer to access the QuickBooks Online application?

Ans. To run the Quick’ Online application, you must use Google Chrome. Moreover, you can also use the other compatible web browsers, including Firefox, Internet Explorer, and Apple Safari, to run QuickBooks Online.